Our homeowners asked, and we listened. We are excited to announce that we have added more data to Run Time History in the Nexia app. (Note: This feature is only available for models 824, 850, and 1050.)
Users can now view 13 months (plus the current month), making it easy to compare both month-over-month AND year-over-year data.
Run Time History can provide information for the homeowner about their HVAC system, but it can also benefit the dealer and service technician by giving insights into how the system is performing. If a homeowner is opted into Diagnostics, a dealer can use the Run Time History data to diagnose and address a potential issue.
Check out some resources that describe Diagnostics for homeowners here: American Standard
How to View Run Time History
On the Nexia mobile app, go to the thermostat screen > History (bottom set of icons) > and then choose Daily or Monthly.
Check out this feature—and make sure to share it with your dealers and homeowners!
For more information, including what the data means and why it might differ from year to year, check out our blog post.