Effective June 2019, a warranty system correction was implemented to update the limited warranty terms to align with the “ship with” limited warranty documentation for all Comfort Controls and accessories.
In addition, a policy change was made for all Comfort Controls sold through Supply to align with the standard “ship with” limited warranty documentation. This means any future sale of Comfort Controls or accessories sold through the Supply channel will receive the standard 1 year base and 5 year registered limited warranty or 5 year base and 10 year registered limited warranty, as defined in the limited warranty documentation.
This change was made in support of one team, delivering the best experience by ensuring warranty terms are equal for all Comfort Controls sold either through our supply or equipment channels.
Should you have any questions, please reach out to your warranty administrator.