To support our rollout of American Standard Home and the transition away from the Nexia® brand, we are releasing a thermostat update to our customers; some customers may see it as soon as early May*.
As shown below, the Nexia icon shown in the “Menu” screen of all smart thermostats will be updated to the new “Smart Home” icon shown to the right.
This is the first step in rebranding our smart thermostat firmware.
To address thermostats that are already in inventory, we have sent a card to dealers that they can insert into the boxes and hand out to homeowners to let them know that they need to download the American Standard Home mobile app instead of Nexia. These can also be ordered through the Marketing Resource Center.
Reminder: Home Resources and Links
- Dealer FAQs
- Home dealer kit
- Direct your dealers to the Marketing Resource Center to order more copies of any of these materials.
- User FAQs
Technical questions? Contact our Customer Support team at 844.359.0270.
*All new thermostat firmware is released to our customers in phases; therefore, some customers will see it earlier than others.